There are several parking garages nearby offering 3 hour parking, along with plenty of surrounding lots offering 2 hour parking.

Parking restrictions are enforced Monday through Friday, from 9 AM to 5 PM, so please plan accordingly.

Wildlight is located at 334 California Ave, Palo Alto, which is a pedestrian only street with no through traffic, so we recommend allowing a little extra time to park and make your way to us.

We can't wait to see you!

Life happens, we get it! We kindly ask for at least 24 hours notice if your plans change.

Appointments canceled within 24 hours or missed without notice will be charged 50% of the scheduled service. Arriving more than 15 minutes late may mean we’re unable to accommodate your appointment.

These policies help us respect everyone's time and give every guest the opportunity to schedule and enjoy their time with us. Thank you for understanding!

To keep check outs and booking simple and secure, we require a valid credit or debit card on file to reserve your appointment. Your card would only be charged in accordance with our cancellation and no show policy.

After your service you’re welcome to use your preferred payment method at checkout!

Need to get a little work done while you're here? We've created a space for both productivity and relaxation, so feel free to bring your laptop, settle in, and make yourself at home while we focus on our craft.

For color appointments, we kindly recommend arriving with relatively clean hair. It doesn't need to be freshly washed, but excessive buildup, oils, or root touch up products can interfere with the coloring process. A clean canvas helps us achieve the best possible results.

Whether there's something you loved about your experience or something we could do better, your feedback matters to us. We're always learning, evolving, and looking for ways to make your experience even better.

We want you to love your hair! If something doesn't feel quite right, please reach out. We're happy to make adjustments within two weeks of your service.

We love our furry friends and welcome yours, as long as they're friendly too!

You'll often find Meeko, our certified service dog, sharing smiles and making everyone feel at home. If you'd prefer a pet free experience, just let us know ahead of your visit. We're always happy to accommodate your comfort.

Your comfort and safety are important to us! We use Aveda hair color and products, along with K18 treatments. We also offer a selection of beverages for you to enjoy during your visit. If you have any known allergies or sensitivities, please let us know ahead of time.

For color services, we recommend a patch test in advance to help identify potential allergic reactions. If you have any questions or concerns, don't hesitate to reach out. We're happy to help!

Wildlight is a space built on kindness, creativity, and mutual respect. We want every guest and artist to feel comfortable, valued, and at ease.

Open communication and understanding are important to us, and we encourage everyone to speak up if something doesn't feel right. We understand that sometimes things aren't the right fit, and both guests and artists have the freedom to pause or end a service when needed.

Above all, we want Wildlight to be a place where everyone feels heard, respected, and cared for.